Frannie is an employee of a jewelry store.


After the death of Helena, Sam and Dean - disguised as FBI agents - visit to the jewelry store where she worked. Sam speaks with the manager while Dean speaks with Frannie.

Frannie first asks Dean what's it like being an FBI guy, and Dean replies that it's dangerous but mostly lonely. Frannie says that she knows what he means.

Frannie then tells Dean that Helena killed herself, according to the police. She dropped the hair dryer in the bathtub and fried herself. Although skeptical, Dean accepts the answer and tells her that all he needs.

With a sly smile, Frannie offers Dean a chance to interview her in private, saying she's "got more". Dean calls her a true patriot and accepts her number before leaving.